Privacy Policy

Last updated August 26, 2025

This Privacy Policy explains how Sthaa Gems & Jewellery (“we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you visit our website, interact with our services, or make a purchase (“Services”).

If you have any questions or concerns, please contact us at: sthaagemscarving@gmail.com.

TABLE OF CONTENTS

  • What Information Do We Collect?

  • How Do We Use Your Information?

  • When and With Whom Do We Share Your Information?

  • Do We Use Cookies or Tracking Technologies?

  • Is Your Information Transferred Internationally?

  • How Long Do We Keep Your Information?

  • Do We Collect Information from Minors?

  • Your Privacy Rights

  • Do-Not-Track Signals

  • Updates to This Policy

  • Contact Us

1. What Information Do We Collect?

Information you provide:
We collect personal details you voluntarily provide—such as your name, email address, phone number, billing/shipping information, and payment details—when you place an order, sign up for our mailing list, or contact us.

Automatically collected information:
When you use our site, we may automatically collect technical data such as your IP address, browser type, device ID, usage patterns, and referring URLs. This helps us improve site performance, security, and your browsing experience.

Note: We do not knowingly collect or process sensitive personal information.

2. How Do We Use Your Information?

We use your information to:

  • Process and fulfill your jewellery orders

  • Provide customer support and respond to inquiries

  • Improve our Services, products, and website experience

  • Send order updates, promotional offers, and newsletters (only with your consent)

  • Ensure website functionality and security

  • Comply with legal and regulatory requirements

3. When and With Whom Do We Share Your Information?

We may share your information under the following circumstances:

  • Service Providers: For example, we use Shopify to power our online store and Google Analytics to understand site traffic.

  • Delivery & Logistics Partners to ship your orders.

  • Payment Partners to securely process transactions.

  • Business Partners & Affiliates in case of promotions or joint offerings, always under confidentiality obligations.

  • Business Transfers: If Sthaa Gems & Jewellery undergoes a reorganization, merger, or acquisition, your data may be transferred accordingly.

4. Do We Use Cookies or Tracking Technologies?

Yes. We use cookies and similar technologies to:

  • Save your preferences

  • Maintain site security

  • Personalize your shopping experience

  • Analyze usage patterns

Some third-party partners may also use these tools for analytics or remarketing, based on your consent preferences.

5. Is Your Information Transferred Internationally?

Our website is hosted on Shopify, whose servers may be located in the United States and other countries. If you’re located outside these regions, your data may be transferred and processed internationally. We take appropriate measures to ensure your information remains secure.

6. How Long Do We Keep Your Information?

We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Do We Collect Information from Minors?

We do not knowingly collect data from individuals under the age of 18. If you are a parent or guardian and believe your child has provided personal information, please contact us at hello@sthaa.com.

8. Your Privacy Rights

You may request to:

  • Access or review your data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please email us at sthaagemscarving@gmail.com. Some data may be retained for legal or security purposes.

9. Do-Not-Track Signals

Currently, we do not respond to browser-based Do-Not-Track (DNT) signals, as there is no industry standard. If this changes, we will update this policy.

10. Updates to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the latest revision. For major changes, we may notify you via email or on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:
📧 sthaagemscarving@gmail.com